Business English

Paola Novellini has developed a particolar attention to the economic needs of our society. Throughout her teaching experience over the years, she has specialised in teaching Business English with a view to enhance participants’ managerial skills. Some of the topics she deals with during the courses are the following:

  • Staff development and training
  • Job application
  • Marketing and advertising
  • Business meetings and conferences
  • Job description and job satisfaction
  • Company growth
  • Customer satisfaction and loyalty
  • Negotiations
  • Outsourcing and offshoring
  • Production and delivery processes
  • Launching a product
  • Business across cultures
  • Company finance and statistics.

Rethinking the Adaptive Leadership model through the Italian Adaptive Leadership Behavior Questionnaire

Since Heifetz designed the adaptive leadership framework in 1994, the academic literature has benefitted from many qualitative research studies focusing on specific adaptive challenges and how the adaptive leadership framework can be practically used to face these. It seems very few have dealt with adaptive leadership through the quantitative lens and have attempted to measure adaptive leadership behaviors or tested Heifetz’s adaptive leadership six-dimensional model. In response, my PhD research aimed to measure the perception of adaptive leadership behaviors across the Italian corporate context and to investigate whether Heifetz’s adaptive leadership model can apply to the Italian culture. Findings and contribution to knowledge can be read in the thesis: Novellini, P. (2023) Rethinking the Adaptive Leadership model through the Italian Adaptive Leadership Behavior Questionnaire, PhD thesis, University of Sunderland.

Download pdf



English for Work

20063 Cernusco sul Naviglio (Milan - Italy)
Phone No. +39 327 7567601

ritratto paola novellini

VAT ID IT05862700969