Add value to your competences

Add value to your competences

Develop and enhance your language skills in order to manage your day to day working activities more smoothly and effectively, aiming at a personal and professional growth.

Business-oriented workshops

These hands-on specialised workshops are carried out in English and are 8-hour long each. They aim to develop / enhance communication and managerial skills.

Success in Presenting your Business Idea

How can you get the greatest result from making a work presentation in English?

Why would you choose this workshop: in order to develop your public speaking skills in English and make your presentation more effective from the structure point of view, the language point of view and the communication point of view so as to reach your business targets.

Methodology: it is advisable – not mandatory – for every participant to bring in a presentation in English which would be related to his/her own business activity so as to work on it during the training. In case someone did not have a presentation, they would be provided with some material to work on directly by the teacher. Everyone then will give their presentation following the guidelines given by the teacher and will also, in turn, give their feedback about their peers’ performance.

Success in Presenting Statistics, Sales and Market Trends

How can you get the greatest result from describing charts and statistics?

Why would you choose this workshop: in order to develop / enhance your competences in describing graphs and statistics in English with a focus on the terminology. This aims to make your performance more effective from the language point of view and from the communication point of view, so as to reach your business targets.

Methodology:participants will work in pairs and/or groups of three/four, sharing the know-how with each other and following the guidelines given by the teacher.

Financial & Accounting vocabulary

Why would you choose this workshop: in order to learn and widen the terminology related to corporate finance and investments, so as to face the working activity more easily and effectively.

Methodology: participants will work in pairs and in groups of three/four, sharing the know-how with each other and following the guidelines given by the teacher. Participants will be provided with some material published by Cambridge University Press in 2013, which was created ad hoc for those who work in multinationals and/or carry out business abroad.

Effectiveness in Business Correspondence

How can you get the greatest result from writing an email at work?

Why would you choose this workshop: in order to develop your writing skills in English with a focus on the phraseology, terminology, style and structure of content. This would allow you to make your email more effective from the communication point of view as well as to reach your business targets.

Methodology: participants will work in pairs and in groups of three/four, sharing the know-how with each other and following the guidelines given by the teacher. A general session will be followed by a specific session with a focus on some typologies of business correspondence such as enquiries and replies, orders and replies, offers and replies, complaints and replies, reminders and replies, etc.

Selling on the phone

How can you get the greatest result from selling on the phone?

Why would you choose this workshop: in order to develop a range of communication skills to perform on the phone such as managing the call and the relationship with the client, taking and leaving a message, enhancing positive body-language and selling techniques. The focus will be on the acquisition of the most commonly used phraseology so as to make your phone call more effective from the language point of view and from the communication point of view. This will allow you to reach your business targets.

Methodology: participants will work in pairs and in groups of three/four, sharing the know-how with each other and following the guidelines given by the teacher.

Rethinking the Adaptive Leadership model through the Italian Adaptive Leadership Behavior Questionnaire

Since Heifetz designed the adaptive leadership framework in 1994, the academic literature has benefitted from many qualitative research studies focusing on specific adaptive challenges and how the adaptive leadership framework can be practically used to face these. It seems very few have dealt with adaptive leadership through the quantitative lens and have attempted to measure adaptive leadership behaviors or tested Heifetz’s adaptive leadership six-dimensional model. In response, my PhD research aimed to measure the perception of adaptive leadership behaviors across the Italian corporate context and to investigate whether Heifetz’s adaptive leadership model can apply to the Italian culture. Findings and contribution to knowledge can be read in the thesis: Novellini, P. (2023) Rethinking the Adaptive Leadership model through the Italian Adaptive Leadership Behavior Questionnaire, PhD thesis, University of Sunderland.

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PAOLA NOVELLINI

English for Work

20063 Cernusco sul Naviglio (Milan - Italy)
Phone No. +39 327 7567601

ritratto paola novellini

VAT ID IT05862700969